Frequently Asked Questions
Everything you need to know about your AYR experience.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
How do I initiate a return or exchange?
We accept returns and exchanges on unworn, unwashed items with tags attached within 30 days of delivery. Visit our online portal to generate a prepaid return label.
How do I find my perfect fit?
Each product page includes a detailed size guide and fit notes. If you are between sizes, we generally recommend sizing down for our oversized silhouettes or sizing up for tailored pieces.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installments through Afterpay.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location.
How should I care for my AYR garments?
To maintain the longevity of your pieces, we recommend following the specific care instructions on the inner label. Most of our cotton essentials are machine washable, while our wool coats require dry cleaning.